Atlas Music Online Return Policy
I. Most items are returnable within 14 days of the shipment date.***
II. All merchandise is thoroughly inspected prior to shipment from our store. Items must
be returned in original packaging and in new condition for a refund approval. Pending our inspection of the returned item, a 10% restocking fee will be withheld from the refunded amount.
III. Items that are returned in less than new condition will be assessed an additional reconditioning
fee based on inspection and estimate of cost.
IV. Shipments that are refused are subject to the shipping costs to and from buyer.
V. All wind instruments returned or exchanged will be assessed a sanitization fee based
on their sale price:
- $1 – $100: $5.00
- $101 – $500: $10.00
- $501 – $1000: $20.00
- $1001 – $3000: $40.00
- $3000+: $60.00
VI. All wind instrument mouthpieces will be assessed a $10.00 sanitization fee.
*** The following items are returnable only if defective, unopened, or unused:
strings, reeds, amplifier tubes, earbuds, earplugs, recorders, tin whistles, harmonicas, drumheads, drumsticks, cleaners, polishes, and polishing cloths. Any of these items are non-returnable if open or used.
DG dba Atlas Music Terms & Conditions Terms of Service
Effective Date: 01/14/2025 These Terms of Service (“Terms”) govern your access to and use of DG dba Atlas Music services (“Services”). By using our Services, you agree to these Terms. If you do not agree, you must not use our Services.
1. Service Overview DG dba Atlas Music provides customer service, sales & support. Use of our Services is subject to these Terms and all applicable laws.
2. Eligibility
– To use our Services, you must be at least 18 years old and capable of forming a binding contract under applicable laws.
– Providing false information during registration or use of Services may result in termination of your account.
3. Privacy and Data Usage
– No Sale or Sharing of Data: We value your privacy. We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes.
– Your data is only used to provide and improve our Services, as outlined in our Privacy Policy.
4. Permitted Use
– You may use our Services only for lawful purposes. Prohibited activities include:
– Violating any applicable laws or regulations.
– Misusing the Services to send spam, malware, or engage in fraudulent activities.
– Attempting to disrupt or harm our Services or infrastructure.
5. Fees and Payments
– Use of certain Services may require payment. All fees are outlined during the registration or subscription process.
– Failure to make timely payments may result in suspension or termination of access to our Services.
6. Intellectual Property
– All intellectual property rights related to the Services, including content, logos, and trademarks, remain the property of Atlas Music.
– You may not copy, modify, or distribute any materials provided through the Services without prior written consent.
7. Account Suspension and Termination
– We reserve the right to suspend or terminate your account for violating these Terms or engaging in unlawful behavior.
– Termination may occur without prior notice in cases of severe violations.
8. Limitation of Liability
– To the maximum extent permitted by law, DG dba Atlas Music is not liable for any indirect, incidental, or consequential damages resulting from the use of our Services.
9. Modifications to Terms
– We may update these Terms at any time.
– Continued use of the Services after changes are made constitutes your acceptance of the updated Terms.
10. Governing Law
– These Terms are governed by the laws of Monroe County, NY. USA. Any disputes will be resolved exclusively in the courts of Monroe County, NY. USA.
11. Contact Information For questions about these Terms or our Services, please contact us at: Email: atlasmusicaccounts@gmail.com Phone: 585-671-2020
By accessing or using our Services, you acknowledge that you have read, understood, and agree to these Terms.