Return Policy

Atlas Music Online Return Policy

 

I. Most items are returnable within 14 days of the shipment date.***

II. All merchandise is thoroughly inspected prior to shipment from our store. Items must
    be returned in original packaging and in new condition for a full refund.

III. Items that are returned in less than new condition will be assessed a reconditioning
     fee based on inspection and estimate of cost.

IV. Shipments that are refused are subject to the shipping costs to and from buyer.

V. All wind instruments returned or exchanged will be assessed a sterilization fee based
    on their sale price:

  • $1 – $100:               $5.00
  • $101 – $500:           $10.00
  • $501 – $1000:         $20.00
  • $1001 – $3000:       $40.00
  • $3000+:                   $60.00

VI. All wind instrument mouthpieces will be assessed a $10.00 sterilization fee.

*** The following items are returnable only if defective, unopened, or unused:
strings, reeds, amplifier tubes, earbuds, earplugs, recorders, tin whistles, harmonicas, drumheads, drumsticks, cleaners, polishes, and polishing cloths. Any of these items are non-returnable if open or used.

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